ACE HELP LINE is available to all automobile insurance policyholders.
This telephone service provides assistance by English-speaking
operators for filing a car accident claim 24 hours 7 days a week
This is the first 24-hour English assistance service in Japanese
non-life insurance industry, and it is toll-free from anywhere in Japan.
- Temporary lodging expenses (an overnight stay only) at a hotel.
(Maximum of 10,000 yen per person/per accident)
- Transportation expenses to your home from the accident site.
(Maximum of 20,000 yen per person/per accident)
- Transport or towing expenses to pick up your insured automobile after repairs.
(Maximum of 50,000 yen per accident)
- Cancellation expense for canceling reservations (travel, concert, etc.)
due to the automobile accident.(Maximum of 500,000 yen per accident)
(Out-of-pocket cost will be deducted)
09:00 to 17:00 except Saturdays, Sundays and Japanese national holidays